Global research is best done by local researchers. We only work with hand-picked partners, who have demonstrated expertise in their local markets and can conduct research in relevant languages with sensitivity to local cultural norms.
We are the world’s largest and most qualified user experience network. Our partners and affiliates are located all over the world and conduct highly impactful research in more than 90 countries on 5 continents in over 60 supported languages.
We have developed standard methodologies, processes, and reporting formats to ensure you get consistent, comparable, high quality research from any one of our partners. We enforce compliance to our standards through regular quality monitoring and quarterly face-to-face meetings.
Executing global research is complex. The UXalliance helps you minimize logistical headaches, lower project management overhead, and reduce costs by offering a single point of contact. A single point of contact also means faster results and a stronger commitment to your needs and expectations.
In the global marketplace, brands have access to millions of users around the world. Yet, despite the globalization of products and services, culture, preferences, and customs remain distinct. That is why some of the world’s largest companies have relied on our extensive network of partners to ensure they make the right impact across markets.
We act globally, but our partners remain locally relevant. No one knows their local countries quite like our partners do. That is why they are trusted by leading local companies not just to create better experiences for their local users but to help them expand their products and services to other markets around the world.
Our network of partners has supported research activities in every industry, from healthcare to finance, e-commerce to automotive, and everywhere in between. We support traditional industries navigating a transforming world to innovators utilizing emerging technologies. You name it, we have it covered.
We offer global research capabilities to clients interested in delivering to international audiences. Our members have considerable experience with interactive products and services, such as websites, mobile apps, medical devices, enterprise software, voice interfaces, and more.
Discovery research lays the groundwork for viable solutions before they are defined and built. It has broad objectives that help to understand users, uncover real problems, and explore potential opportunities.Examples: Generative Interviews, Ethnography, Diary Studies, Contextual Inquiries, Focus Groups, Concept Assessments, Workshops.
A global media company needed to update their privacy messaging and interface for obtaining user consent in compliance with GDPR regulations.
The UXalliance has carried out a survey on the security and usability of bank sites accessible on the Web or on mobile devices.
New and existing solutions need to be evaluated to make sure they are easy to use and meet user needs. Testing should be conducted from the beginning stages of the design process, through release, and beyond.Examples: Moderated & Moderated Usability Testing, Expert Reviews, Surveys, Tree Testing, Card Sorting, Accessibility Evaluations
Lufthansa AG turned to UXalliance to perform usability tests on prototypes of their “Inflight Entertainment” (IFE) system’s user interface.
Having an effective infrastructure in place is important to the success of any research effort. Research Operations is about the people, processes, strategies, and tools needed to make sure research gets done right.Examples: Lab Rental, Simultaneous Interpretation, Recruitment, Researcher Hire, Incentive Management, Research Repositories.
If you are planning to carry out a global research on your own, you can take advantage of our testing facilities and related support services.
If you plan to conduct research in multiple countries, select any one of our partners as the single point of contact. They will give you a total budget estimate and will coordinate the research activities in selected countries.
We recommend choosing the company based in yourown country, so you cant interact in your ownlanguage & currency