资源

We share our expertise with you.

The UXalliance excellent services originate also in our unceasing commitment to research. The results of our collaborative work translate into publications often made available to the public.  If you are interested in collaborating with the UXalliance on future research studies, please feel free to contact us.

书籍

  • 全球化用户研究手册

    全球化用户研究手册一书向读者介绍了我们在国际化用户研究项目中的实践经验所得,其项目内容来自超过20个国家的用户体验专业人员。

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精选

How Food Delivery Apps in Asia thrive during COVID-19

This article highlights home delivery food apps in Indonesia, India and South Korea, that stood out from the 47 Apps reviewed by the UXalliance, and who safely and effectively navigated the pandemic within their own cultural and economic contexts.

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Global Benchmark: how delivery apps are adapting their service during the COVID-19 pandemic

This global benchmark focused on the decisions made by 47 delivery apps, during the COVID-19 pandemic. It is about the changes in their services, communication, actions of empathy towards their ecosystem and -of course- how all these factors impact the user experience. The result is a detailed report that shows the trends, good practices and opportunity areas in delivery apps for food, supermarket and drugstore items around the world. This study was carried out thanks to the experience and knowledge of 13 UXalliance partner companies. It was led by Usaria, partner in Colombia and Mexico.

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Remote Testing in a Covid-19 world

Nothing new, but different than before… As the Covid-19 pandemic continues to force people to work from home, companies are embracing new ways of working remotely. Remote testing is underestimated by many researchers. In-person testing is essential for many studies (especially for explorative and contextual research). However, remote testing has many advantages too. This article outlines what remote testing can offer. That knowledge is important while Covid-19 is pervasive, but also afterwards, striking a better balance between in-person and remote research methods. Wouldn’t that be an unexpected positive effect of Covid-19?

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Conducting remote online focus groups in times of COVID-19

COVID-19 is currently affecting the execution of regular focus groups, as we need to ensure social distancing. We recommend running focus groups remotely, with all the participants in the video call and the moderator leading the discussion. Remote focus groups can be tricky, but the challenges can quickly be overcome if you are prepared to adjust a few things and the results can be comparable to as in-person groups.

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COVID-19 – Keep calm and Carry on Researching

When companies introduced a travel ban in the past week and social distancing became a norm, alarm bells started across the research community. Personal interaction and communication is the heart of what we do.  What happens when you can’t travel and meet users?

 

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Global Retail Benchmark: Around the world in 36 apps

36 apps, 18 countries, 6 continents: The UXalliance retail benchmark shows how mobile is changing retail customer experiences, and reveals the global trends shaping the future of retail

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手机约会软件:一场寻爱的博弈

以智能手机的飞速发展为代表,技术成本的降低使无线互联网业务快速增长,数亿用户切实享受到了线上服务所带来的便捷。一些以往仅针对特定受众的服务,如今正在不断扩大其用户规模。手机约会软件的飞速发展便见证了这一趋势。

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世界各地的可用性测试文化差异

我们在可用性测试这个领域中有着丰富的经验,该优势使我们能洞察到世界不同文化中一些有趣的差异。对这些差异的深入理解能帮助我们在进行跨国跨文化研究时避免犯一些不易察觉的小差错并实现最优的研究结果。


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Uxa国际网上银行基准研究

得益于全球性的研究资源,我们能便捷地对世界上不同地区的银行网站进行深入研究。在该研究中,来自18个不同国家的UXalliance联盟成员对38家银行的网页端及移动端网站进行了考查。

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智能血压监测仪:国际用户体验评估项目

UXalliance联盟来自17个不同国家的专业人员对血压监测仪及其相应移动应用进行了考查评估,并对用户的在购买、初次使用、日常使用等不同阶段的满意度进行了研究。

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智能血压监测仪:一项国际用户体验研究
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