Books

Handbook of Global User Research

Edited by Robert Schumacher (User Centric)/ Published by Morgan Kaufmann/Elsevier

Handbook of Global User ResearchIt is an essential guide for those planning global studies and draws on the UXalliance partners' extensive knowledge to provide practical and effective insights for conducting high quality user research across multiple countries.

Released in October 2009, this is the first book to focus on global user research. The book collects insight from UX professionals from 20 countries and, following a typical project timeline, presents practical insights into the preparation, fieldwork, analysis and reporting, and overall project management for global user research projects.

Visit globaluserresearch.com to learn more.

Order your copy now on Amazon or from ElsevierDirect.com

 

Beyond the Usability Lab: Conducting Large-scale Online User Experience Studies

By Bill Albert, Tom Tullis, Donna Tedesco/ Published by Morgan Kaufmann

 Conducting Large-scale Online User Experience StudiesBeyond the Usability Lab offers tried and tested methodologies for conducting online usability studies. It gives practitioners the guidance they need to collect a wealth of data through cost-effective, efficient, and reliable practices. The reader will develop a solid understanding of the capabilities of online usability testing, when it's appropriate to use and not use, and will learn about the various types of online usability testing techniques.

Pre- Order your copy on Amazon now.  Release Date: Jan. 15, 2010

 

Measuring the User Experience: Collecting, Analyzing, and Presenting Usability Metrics

By Tom Tullis & Bill Albert (Bentley University)/Published by Morgan Kaufmann

Measuring  the User ExperienceEffectively measuring the usability of any product requires choosing the right metric, applying it, and effectively using the information it reveals. Measuring the User Experience provides the first single source of practical information to enable usability professionals and product developers to do just that. Authors Tullis and Albert organize dozens of metrics into six categories: performance, issues-based, self-reported, web navigation, derived, and behavioral/physiological. They explore each metric, considering best methods for collecting, analyzing, and presenting the data. They provide step-by-step guidance for measuring the usability of any type of product using any type of technology.

Buy it now on Amazon and visit the companion website for more information.