The Handbook of User Research is the first book ever published which focuses on global user research. It literally accompanies you through the planning of a user research project by conveying information and advise about the successive stages of preparation, fieldwork, analysis and reporting, and about the overall project management.
The book is the outcome of the work of the most knowledgeable and experienced UXa professionals, from twenty countries around the world.
The editor, Robert Schumacher, one of the driving forces behind the foundation of the UXalliance, has more than 25 years of experience in usability applied within corporate and academic environments. He has written several papers and has participated in several conferences all over the world speaking on user experience and user research.